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How do you know if the next update to your software is ready for hundreds of millions of customers? It starts with data. And when it comes to Windows, we’re talking lots of data. The Windows team measures the quality of new software builds by scrutinizing 20,000 diagnostic metrics based on data flowing in from 1.2 billion Windows devices. At the same time, the team evaluates feedback from Microsoft engineers who are using pre-release versions of Windows updates.
At Microsoft, the Windows diagnostic metrics are displayed on a real-time analytics dashboard called “Release Quality View” (RQV), which helps the internal “ship-room” team assess the quality of the customer experience before each new Windows update is released. Given the importance of Windows for Microsoft’s customers, the RQV analytics dashboard is a critical tool for Windows engineers, program managers, and execs.
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